Contact Best Poker Sites — Questions & Feedback

Got a question about one of our crypto poker site reviews, spotted something that needs updating, or want to flag an issue with a site we cover? Here is how to reach us and what happens once you do.

How to Reach the Team

Email is the best way to get in touch. We read every message that comes in and try to respond within two working days. Send your note to [email protected].

A quick summary of what your message is about — a correction, a question about a specific room, a partnership enquiry — helps us route it to the right person and get back to you faster.

What We Can Help With

Questions about our reviews — If you want more detail on how a site like Coinpoker, Bovada or Stake handles crypto deposits, rake, or table traffic, ask and we will do our best to point you to the relevant information.
Corrections and updates — Bonus terms, licensing details, and deposit methods at crypto poker sites change. If something on the page looks out of date, tell us and we will look into it.
Content suggestions — If there is a crypto or Bitcoin poker topic you think we should cover in more depth — payout speeds, anonymous tables, specific coin support — let us know.
Partnership or editorial enquiries — If you represent a poker operator or a related business and want to discuss working with Best Poker Sites, introduce yourself and explain what you have in mind.
Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you towards support resources, and you can also contact the National Council on Problem Gambling helpline at 1-800-GAMBLER at any time.

What Happens After You Send a Message

A real person reads and answers every enquiry — we do not rely on automated replies to close out messages. Our aim is to respond within two working days, though this can stretch slightly during busier periods. If your question needs input from more than one person on the team, we will let you know it is being looked into rather than leave you waiting without word.

Before You Write In About a Specific Site

If your question relates to bonus terms, deposit limits, or licensing for a particular room, it can help to have a few details ready: which site, which offer or promotion, and roughly when you signed up or tried to deposit. This is not required, but it makes it much easier for us to give you a useful answer rather than a general one. Note that we can share information and point you toward an operator's own support channel, but we cannot access or act on individual player accounts — for account-specific issues, the poker site's own customer support team is the right first stop.

A Note on How We Cover Crypto Poker Sites

Our rankings and reviews, including the crypto and Bitcoin poker sites listed on this site, are based on independent research into factors like licensing, player traffic, bonus terms, and payment options. Some of the operators we cover pay us a commission when a reader signs up through our links, but this commercial relationship does not decide how a site is ranked or reviewed. If you think we have got something wrong on that front, we want to hear about it — that kind of feedback keeps the site honest.

Everything on houseofjai.com is intended for readers who are 21 or older (18+ in the small number of states where that is the legal minimum). If you are contacting us with a general question about where to play, our guide to non-GamStop casinos may also be a useful read, though our main focus is licensed and regulated real money poker.

Reaching Out

Whether you have spotted an error, want to suggest a topic, or just have a question about how we cover crypto poker sites, send it through to [email protected]. There is no urgency on our end — take your time to write what you actually want to ask, and we will get back to you with a proper answer, not a template.